Our Process
We understand the importance of maintaining a clean neighborhood, which is why we work efficiently and professionally to complete every project on time.
We're happy to guide you through any step of the process to ensure peace of mind. Plus, we’re committed to keeping you informed with regular updates on timelines and ETAs.
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Call or message us with details about what project you’re needing help with — the more info the better!
We’ll follow up with an estimate or any additional questions.
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For personalized service, we’ll schedule a consultation to explore your project options and help you stay within budget.
We’ll assess any necessary repairs to prepare the surface for painting, followed by a discussion of color choices and paint quality.
Once we’ve outlined the project details, we’ll schedule your job to keep everything on track and meet your deadline.
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Surface & Area Preparation – Before painting begins, we handle all necessary surface prep and repairs. We also cover work areas to keep your belongings free of debris.
Application – Once everything is properly masked, we apply the paint in your chosen colors with precision and care.
Clean-Up – We clean up daily throughout the project, followed by a thorough final sweep upon completion.
Final Walkthrough – After finishing, we conduct a final walkthrough with you to ensure everything meets your expectations.
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JJ’s Painting is committed to delivering long-lasting, high-quality painting services. To support this commitment, we provide a limited workmanship warranty on all residential interior and exterior painting projects.
Warranty Coverage Options:
3-Year Warranty (Standard)
- Included with all residential paint jobs.
- Covers specific areas where paint has peeled, blistered, or chipped due to improper surface preparation or application.5-Year Warranty (Premium)
- Available when premium-grade products and full recommended prep are used.
- Covers the same as the 3-Year Warranty, with extended protection against early fading and minor caulk failures.7-Year Warranty (Elite)
- Available for projects meeting all Elite criteria, including excellent surface condition, use of top-tier materials, and full prep.
- Offers extended durability and fade resistance.Interior & Exterior Coverage Includes:
- Peeling, blistering, or chipping due to defective workmanship
- Caulking or seam failure (only if caulking was performed by JJ’s Painting)
- Isolated fading or discoloration (on qualifying surfaces and paint)Repair Scope:
Warranty repairs are limited to affected areas only. JJ’s Painting will not repaint entire walls, rooms, or exterior surfaces unless the entire area is affected. Touch-up work will be matched as closely as possible to the original color and finish, but exact matches are not guaranteed due to paint aging and batch variation.
Exclusions:
This warranty does not cover:
- Damage caused by moisture intrusion, leaks, settling, or structural issues
- Normal wear and tear, staining, mildew, or damage from household cleaning or impact
- DIY touch-ups, other contractors’ work, or paint failure from previously painted surfaces not prepped by JJ’s Painting
- Surfaces exposed to standing water or horizontal surfaces unless specifically statedHow to Submit a Claim:
If a covered issue arises within your warranty period, contact us with photos and a description. We’ll inspect the area and, if the issue qualifies under the warranty, we’ll schedule a limited spot repair at no cost.
Limitations of Liability:
JJ’s Painting’s total liability under this warranty is strictly limited to labor and materials required to perform the warranted repair of affected areas only.
We are not liable for:Consequential or incidental damages (such as time off work, inconvenience, or loss of use)
Reimbursement for third-party repairs or repainting
This warranty is non-transferable and applies only to the original customer at the address where the work was performed.